Customer Service for Healthcare Industry – German speaker

What you can expect

Are you looking for your next career move as a Customer Service for Healthcare Industry?

In this role, your main mission will be to manage clients’ requests. These requests concern the use and proper functioning of a medical device.

Whomever you are, whatever you do, bring your ambition, ideas and determination and come drive our business into the future.

We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.

Our Client

Our client is specialized in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.

What you'll do

• As a Customer Support for Healthcare, you’ll assist with any questions and concerns regarding the product;
• Inform and educate customers about the functions of the device and safety;
• Support customers regarding questions about shipping, return, exchange policy and payment transactions;
• Actively participate in the optimization activities related to all customer service processes.

What you'll need

• Fluent written and verbal communication skills in German;
• Good level of English written and spoken (C1 level);
• Willing to start an international experience – work abroad;
• Able to handle sensitive information as a Customer Support for Healthcare;
• Excellent communication and interpersonal skills;
• Team spirit;
• Experience in telephone customer service (preferred).

Benefits

• International career in a multicultural environment;
• Intensive training and familiarization phase;
• Respectful and inclusive environment;
• Flexibility & Work/life balance as a Customer Support for Healthcare;
• Ample opportunity to grow and evolve within our organization;
• Accommodation in a room of a TP apartment;
• Initial flight expenses refund;
• Free annual flight to the homeland;
• Health Insurance since day one in the company;
• Free Portuguese language courses, water sports, soft trekking and much more.