Content Moderator – Trading Platforms – French speaker
Content Moderator – Trading Platforms – French speaker
Lisbon
French
Customer Service
Lisbon
French
Customer Service
What you can expect
Our client
It’s an American company that operates a cryptocurrency exchange platform. The company was founded in 2012 and as of March 2021 became the largest cryptocurrency exchange in the United States by trading volume.
What you'll do
- As a Content Moderator for Trading Platforms, you’ll evaluate and investigate passive or reactive platform abuse and take appropriate action;
- Monitor and identify potential fraud, account takeover, and other regulatory risks;
- Ensure that the digital wallet / platform is free from spam, scams, or harmful contents;
- Moderate that the usage of the tool is appropriate and in accordance with the set standards;
- Respond to questions from NFT Marketplace users;
- Advocate for safety and security.
What you'll need
- Fluent level of written and verbal communication skills in French;
- Good level of written and verbal communication skills in English (C1);
- As a Content Moderator for Trading Platforms, you’ll need experience in content moderation;
- Excellent communication skills and a customer-centric mindset;
- Strong critical and contextual thinking skills;
- Ability to independently seek out and apply relevant information when faced with an unique or new problem;
- Flexible and quick learner, able to adapt continuously.
Benefits
- International career in a multicultural environment;
- Training and familiarization phase;
- Investment in training and personal development;
- Opportunity to grow in a dynamic leading multinational company;
- Good reference for future career;
- Leadership opportunities;
- Challenging work as a Content Moderator for Trading Platforms;
- Accommodation in a Teleperformance apartment;
- Refund of initial flight expenses;
- Annually complementary return flight to your home country (within Europe)
- Health Insurance since day one in the company;
- Free company events and activities.
What to expect when you apply
Fill in and submit the form
Be contacted and get to know all about TP
Complete our online tests
Be interviewed by telephone
Decision making time!
6 to 8 weeks