Customer Service – French speaker

What you can expect

What you'll do

• Inbound Customer Service for reservations, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Manage changes, adjustments, complaints and any other customer concerns.

What you'll need

• Native level of written and verbal communication skills in French;
• Fluency in English (B2 level mandatory);
• Excellent communication and interpersonal skills and team spirit;
• Able to handle confidential and/or highly sensitive information;
• Experience in Customer Service (preferred).

Benefits

• Excellent work opportunity in a leading multinational company;
• State of the art facilities in Lisbon, one of the trendiest cities in Europe;
• Stable work and progression opportunities;
• International career in a multicultural environment;
• Free training and education for personal development;
• Good reference for future career;
• Leadership opportunities;
• Challenging work as Customer Service;
• Health Insurance since day one in the company;
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
• Free Portuguese language courses, sport activities and organized events.