Customer Service – German speaker

What you can expect

What you'll do

• Inbound Customer Service for reservations, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Manage changes, adjustments, complaints and any other customer concerns.

What you'll need

• Native level of written and verbal communication skills in German;
• Good English skills (B1 Level);
• Excellent communication and interpersonal skills;
• Team spirit;
• Able to handle confidential and/or highly sensitive information;
• Experience in Customer Service (preferred).

Benefits

• Excellent work opportunity in a leading multinational company;
• State of the art facilities in Lisbon, one of the trendiest cities in Europe;
• Stable work and progression opportunities;
• International career in a multicultural environment;
• Free training and education for personal development;
• Respectful and inclusive environment;
• A wealth of opportunities to progress and move business areas projects;
• Flexibility & Work/life balance as a Customer Service;
• Private Health Insurance;
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
• Free Portuguese language courses, sport activities and organized events.