Customer Service for Healthcare Industry – German speaker

What you can expect

Our Client

Our client is specialized in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.

What you'll do

• As a Customer Support for Healthcare, you’ll assist with any questions and concerns regarding the product;
• Inform and educate customers about the functions of the device and safety;
• Support customers regarding questions about shipping, return, exchange policy and payment transactions;
• Actively participate in the optimization activities related to all customer service processes.

What you'll need

• Fluent written and verbal communication skills in German;
• Good level of English written and spoken (C1 level);
• Willing to start an international experience – work abroad;
• Able to handle sensitive information as a Customer Support for Healthcare;
• Excellent communication and interpersonal skills;
• Team spirit;
• Experience in telephone customer service (preferred).

Benefits

• International career in a multicultural environment;
• Possibility of cooperation with the leaders in in various industries;
• Intensive training and familiarization phase;
• Respectful and inclusive environment;
• A wealth of opportunities to progress and move business areas projects;
• Flexibility & Work/life balance as a Customer Support for Healthcare;
• Ample opportunity to grow and evolve within our organization;
• Accommodation in a room of a Teleperformance apartment;
• Initial flight expenses refund;
• Free annual flight to the homeland;
• Health Insurance since day one in the company;
• Free Portuguese language courses, water sports, soft trekking and much more.