Customer & Technical Support for Video Gaming brand – German speaker

What you can expect

What you'll do

• Customer and Technical support over chat, you will be supporting the German market with the help of a translation tool;
• Provide assistance to products, installing and synchronizing software and devices;
• Effective assistance and advice when purchasing branded products.

What you'll need

• Excellent written and verbal communication skills in German (C2 level) and good knowledge of English (minimum B2 level);
• High school graduate (Must present diploma or certificate);
• 1 year of previous experience (Preferred);
• Previous Salesforce CRM experience (Preferred);
• Knowledge of gaming products (Preferred);
• Multi-tasking skills systems & platforms;
• Proficiency with using a computer system and Microsoft Office.

Benefits

• Work location: Lisbon;
• Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
• One flight per year to your home country (within Europe);
• Health insurance from day one in the company;
• A wealth of opportunities to progress and move business areas projects;
• Ongoing certification and training opportunities;
• Refer a Friend Program with attractive incentives;
• Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.