Supervisor - German speaker

Supervisor – German speaker

Lisbon

German

Supervisor

Lisbon

German

Supervisor

What you can expect

What you'll do

Managing a team of approximately 10 to 15 agents;
Responsible for the development of each individual, to be accountable for the quality, productivity and attendance of the team;
Proactively maintain and deliver the required service levels to maximize the productivity in the team to ensure the desired operational margin.

What you'll need

Fluent level of German (C1 minimum) and a English (minimum B2;
Minimum 6 months of experience managing teams;
Experience in contact center;
Leadership spirit, good energy and motivation, focused on developing the team;
Diversity orientation and judgement capability.

Benefits

Work location: Lisbon;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);*
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

*Only applicable for candidates living outside of Portugal

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Teleperformance Portugal

With a team of more than 12,000 employees from 97 nationalities, Teleperformance Portugal provides services in 37 languages for some of the most prestigious international brands. Teleperformance Portugal is one of the 25 best companies to work for in Europe in 2021.

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