Trust and Safety Supervisor

What you can expect

What you'll do

• Lead and motivate employees across locations to meet and exceed personal targets and team SLA’s;
• Communicate effectively with team members and stakeholder within the business;
• Conduct regular one to ones, team meetings and performance reviews;
• Monitor and manage staffing, capacity and work distribution ensuring optimum productivity,
  efficiency and workflow management;
• Act as the first point of contact to manage team related issues and challenges e.g. attendance
  management, HR policy implementation;
• Encourage and promote employee wellbeing through active participation in wellness activities
  and other initiatives;
• Proactively identify and communicate market trends and insights;
• Identify risks and put appropriate mitigation measures in place;
• Document processes, implement and manage changes within the lines of business;
• Provide regular and ad hoc reporting to management teams.

What you'll need

• Fluency in written and spoken English is essential for this role;
• Higher Education Degree (preferential);
• Google Workspace management;
• Excellent written and verbal communication skills with the ability to deliver clear messages;
• Strong attention to detail to ensure information is complete and accurate.

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Investment in training and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Health Insurance;
• Free language courses, sport activities and organized events;
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.