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Customer Support for Finance Services – French speaker

Customer Support for Finance Services – French speaker

Lisboa

Francês

Customer Service

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Lisboa

Francês

Customer Service

What you can expect

Our Client

With a worldwide presence, our client is one of the most prestigious institutions in the banking sector, with an impeccable track record of good customer relations and extensive market experience. This organization works vigorously to provide consumers, corporations, governments and institutions with a broad range of financial services and products.

What you'll do

  • As a Customer Support for Finance Services, you’ll support Bank Customers;
  • Provide clear information about products and service;
  • Manage customer requests and clarify any doubts;
  • Deliver a positive attitude towards the brand;
  • Provide top-class interactions and customer service in rotating shifts, including night and weekend schedules.

What you'll need

  • Minimum academic qualifications: 12th grade;
  • Fluent level of written and verbal communication skills in French;
  • Fluency in English (B2 level mandatory);
  • As a Customer Support for Finance Services, you’ll need professional experience in Contact Center in the banking sector (preferential);
  • Ability to work in a fast-paced and high-volume service center;
  • Excellent communication and argumentation skills, with the ability to apply a logical problem-solving approach to resolve customer problems and inquiries;
  • Client, quality and results-oriented;
  • Ability to listen and manage conflicts with responsibility, proactivity and team spirit;
  • Agile in computer skills from the user’s perspective – computer systems, internet, browser and basic software;
  • Strong interpersonal skills and ability to think independently.

Benefits

  • Signing Bonus 1500€;

 

  • Full-Time contract;
  • Personal training and development programs;
  • Good reference for future career;
  • Leadership opportunities;
  • Challenging work as a Customer Support for Finance Services;
  • A solid career full of progression opportunities;
  • Health Insurance since day one in the company;
  • Cafeterias with free healthy meals such as soup, bread, salad and fruit;
  • Free events: workshops and other work-life balance activities, also for family and friends;
  • Possibility to work in a world-leading multinational company.

O que esperar quando se candidata

Preencher e enviar o formulário

Ser contactado e saber tudo sobre a TP

Completar os nossos testes online

Ser entrevistado por telefone

Chegou a altura de tomar uma decisão!

6 a 8 semanas

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