Politics & Government Assistant for Social Media – Italian speaker

What you can expect

Our Client

Our client is a Social Media brand.

What you'll do

• Gather important information;
• Monitor advertisements, detecting inappropriate links;
• Identify and troubleshoot possible issues;
• Triage requests from the different entities;
• Facilitate the communication with Government, Political, and Advocacy partners;
• Help to keep relevant content on various platforms;
• Respond, when possible and needed, by email, with high quality, speed, empathy and accuracy;
• Escalate any issue, when needed.

What you'll need

• Native Italian and fluent in English (at least C1 level is mandatory);
• Experience partnering with compliance and legal functions (preferred);
• Experience with social media platforms (preferred);
• Good communication skills and experience offering customer support over email (preferred);
• Passionate about providing outstanding support experiences;
• Experience in dealing with high volumes of online content on various platforms;
• Attention to detail;
• Motivated and with a positive attitude.

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Investment in training and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Initial flight expenses refund;
• Annually complementary return flight to your home country (within Europe);
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
• Free Portuguese language courses, sport activities and organized events.