Trust & Safety Specialist for Supercell – Italian speaker

What you can expect

Our Client

Supercell is a mobile game developer based in Helsinki, Finland with offices in San Francisco, Tokyo, Seoul and Beijing. Its games are available for tablets and smartphones, using both Apple’s iOS and Google’s Android operating systems. Since its founding in 2010, Supercell has brought three hugely successful games to the market – Clash of Clans, Hay Day and Boom Beach – and keeps continuously growing at a fast pace.

What you'll do

• Review and evaluate all the content reported in-game by Supercell players in compliance with Supercell Community Guidelines;
• As a Trust & Safety Specialist for Supercell, you’ll analyze and check data, in order to correctly measure each report severity;
• Collaborate with other teams when responding to sensitive issues;
• Think quantitatively and qualitatively and create reports to drive continuous improvement, optimization, and innovation;
• Analyze new and potential features and propose initiatives to help reduce or remove abuse before it happens.

What you'll need

• Native or near native Italian speaker;
• Exceptional writing and verbal communication skills;
• Good written and verbal skills in English (preferably B2 level);
• Time management, as well as a strong analytical ability;
• Attention to detail;
• Ability to work in a fast-paced environment and to take important decisions under pressure;
• As a Trust & Safety Specialist for Supercell, you’ll need strong passion for gaming and online safety;
• Problem solving skills;

• Team spirit;

• Effective learning skills.

Benefits

• Excellent work opportunity in a leading multinational company;
• International career in a multicultural environment;
• Possibility of cooperation with leaders in various industries;
• Stable work as a Trust & Safety Specialist for Supercell and career progression;
• Meritocratic environment;
• Employees empowerment and value;
• Private health insurance since day one in the company;
• Possibility to live in one of our apartments;
• Initial flight expenses refund;
• Annually complementary return flight to your home country (within Europe);
• Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit;
• Free Portuguese language courses, sport activities and organized events.