Web Product Implementation Specialist for Google Ads – German speaker

What you can expect

Our client

A well-known brand that organizes the world’s information, and makes it universally accessible and useful!

What you'll do

• As a Web Product Implementation Specialist for Google Ads, you’ll communicate with advertisers, internal sales and services teams via phone, email, chat, and video conference;
• Perform and verify the implementation of web-based products with customers;
• Give guidance, support and train customers on how to use the products;
• Establish strong and clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed;
• Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

What you'll need

• Fluent level of written and verbal communication skills in German;
• Good level of written and verbal communication skills in English (minimum B2);
• Good understanding of JavaScript, its quirks, and workarounds;
• Basic knowledge of web markup, including HTML5 and CSS/CSS3;
• Having an experience with debugging tools (e.g. web browser consoles) is a plus;
• Understand CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;
• As a Web Product Implementation Specialist for Google Ads, you’ll need moderate experience in websites maintenance (knowledge of HTML, JavaScript);
• Technologically capable to quickly learn customer service software applications and process customer implementations that don’t necessarily follow a standard template/process;
• Experience working in a B2B environment, online advertising, or ad product experience;
• Strong communication, customer service, relationship management, troubleshooting and support skills.

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Competitive Salary;
• Stable work and career progression;
• Investment in training and personal development;
• Respectful and inclusive environment;
• A wealth of opportunities to progress and move business areas projects;
• Flexibility & Work/life balance as a Web Product Implementation Specialist for Google Ads;
• Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection;
• Free healthy meals such as salad, fruit, soup and bread, available to all employees;
• Health Insurance since day one in the company;
• Free company events and activities.