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Content Moderator – Trading Platforms – French speaker

Content Moderator – Trading Platforms – French speaker

Lisboa

Francês

Customer Service

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Lisboa

Francês

Customer Service

What you can expect

Our client

It’s an American company that operates a cryptocurrency exchange platform. The company was founded in 2012 and as of March 2021 became the largest cryptocurrency exchange in the United States by trading volume.

What you'll do

  • As a Content Moderator for Trading Platforms, you’ll evaluate and investigate passive or reactive platform abuse and take appropriate action;
  • Monitor and identify potential fraud, account takeover, and other regulatory risks;
  • Ensure that the digital wallet / platform is free from spam, scams, or harmful contents;
  • Moderate that the usage of the tool is appropriate and in accordance with the set standards;
  • Respond to questions from NFT Marketplace users;
  • Advocate for safety and security.

What you'll need

  • Fluent level of written and verbal communication skills in French;
  • Good level of written and verbal communication skills in English (C1);
  • As a Content Moderator for Trading Platforms, you’ll need experience in content moderation;
  • Excellent communication skills and a customer-centric mindset;
  • Strong critical and contextual thinking skills;
  • Ability to independently seek out and apply relevant information when faced with an unique or new problem;
  • Flexible and quick learner, able to adapt continuously.

Benefits

  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Investment in training and personal development;
  • Opportunity to grow in a dynamic leading multinational company;
  • Good reference for future career;
  • Leadership opportunities;
  • Challenging work as a Content Moderator for Trading Platforms;
  • Accommodation in a Teleperformance apartment;
  • Refund of initial flight expenses;
  • Annually complementary return flight to your home country (within Europe)
  • Health Insurance since day one in the company;
  • Free company events and activities.

O que esperar quando se candidata

Preencher e enviar o formulário

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Ser entrevistado por telefone

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6 a 8 semanas

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