Customer Service Representative – French speaker

What you can expect

Our client

Our client is a large company with presence worldwide and one of the most recognized and admired brands in the world.

What you'll do

• As a Customer Service Representative, you’ll assist customer’s needs by ordering supplies and issuing messages;
• Answer calls from customers relating to the company’s services;
• Process pick up orders;
• Provide shipping information and quotations;
• Track packages and request proof of delivery.

What you'll need

• Fluent level of written and verbal communication skills in French;
• Fluency in English – B2 level (mandatory);
• As a Customer Service Representative, you’ll need great listening and communication skills;
• Attention to detail;
• Aptitude for problem-solving;
• Dynamism and team spirit;
• High School diploma or equivalent qualification (minimum requirement).

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Investment in training and personal development;
• Good reference for future career;
• Leadership opportunities;
• Challenging work as a Customer Service Representative;
• Facilities centrally located with an excellent public transportation offer and with cafeteria included;
• Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
• Free Portuguese language courses, sports activities and organized events.