Customer Service Representative – German speaker

What you can expect

Our Client

Our client is a large company with presence worldwide and one of the most recognized and admired brands in the world.

What you'll do

• As a Customer Service Representative, you’ll assist customer’s needs by ordering supplies and issuing messages;
• Answer calls from customers relating to the company’s services;
• Process pick up orders;
• Provide shipping information and quotations;
• Track packages and request proof of delivery.

What you'll need

• Native German speaker;
• Fluency in English – minimum B1 level (mandatory);
• As a Customer Service Representative, you’ll need great listening and communication skills;
• Attention to detail;
• Aptitude for problem-solving;
• Dynamism and team spirit;
• High School diploma or equivalent qualification (minimum requirement).

Benefits

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Investment in training and personal development;
• Respectful and inclusive environment;
• A wealth of opportunities to progress and move business areas projects;
• Flexibility & Work/life balance as a Customer Service Representative;
• Facilities centrally located with an excellent public transportation offer and with cafeteria included;
• Private Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Initial flight expenses refund;
• Annually complementary return flight to your home country (within Europe);
• Free Portuguese language courses, sports activities and organized events.