Customer Support – Polish speaker

Your Role

Our Client

We support world-famous brands such as Expedia, Wish and many more in the customer service area.

Responsibility

Competent, friendly and efficient – that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact.
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:

•   Customer support for bookings, purchases, or goods;
•   Assistance with concerns regarding payment transactions and questions about customer accounts;
•   Technical Support for a number of pc-related issues;
•   Professional management of changes, adjustments, complaints and any other customer concerns.

Your Profile

•   Native level of written and verbal communication skills in Polish and good understanding of English (B1 Level);
•   Good computer and internet skills;
•   Excellent communication skills, interpersonal skills and team spirit;
•   Experience in telephone customer service / call center environment (preferred).

Our Offer

•   International career in a multicultural environment;
•   Possibility of cooperation with leaders in various industries;
•   Intensive training and familiarization phase;
•   Long-term development opportunities;
•   Temporary, renewable employment contract;
•   Health Insurance since day one in the company;
•   Accommodation in a room of a Teleperformance owned apartment;
•   Initial flight expenses refund;
•   Free annual flight to the homeland;
•  Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.