French speaker Supervisor for Microsoft project (m/f)

Your Role

Responsibility

• Ensuring the team’s development, monitoring and evaluation;
• Motivating the team;
• Managing the team daily, according to internal policies;
• Ensuring the accomplishment of the Key Performance Indicators;
• Developing action plans for continuous improvement.

Your Profile

• Native or near native French speakers;
• Fluency in English (minimum B2 level)
• Interest and passion for managing teams (experience is a plus);
• Solid experience in contact center, understands contact center business and trends;
• Please note that we will only consider CV if submitted in English.

Our Offer

• Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Health Insurance;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events;
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit